Privacy Policy (Pass Track)

This page is used to apprise the visitors about the privacy policy of the “Pass Track Application” regarding the use and disclosure of Personal Information. If you are choosing to use our applicaiton, then you must have to agree to the use of information concerning this policy.

Who is the owner of this application?

National Information Technology Board (NITB) is the official serviceability or functionality and technology owner of this application. This admireable digital initiative is officially developed, designed and managed by the National Information Technology Board (NITB), commissioned by the Ministry of Information technology & Telecom (MoITT).

What data is collected by the app?

This application is developed with a vision to inform the citizens of Pakistan about the features available in the “Pass Track App”.Primarily, this application is designed with a purpose to combat Covid-19 and control its spread in Pakistan. Pass Track App aimed to maintain the entire (air & land) travel history of international passengers. This app also traces symptomatic patients and their quarantined location based on the address of stay or against addresses mentioned in the National Passport.

For a better experience, while using our service, we may ask you to provide us with certain personally detectable information. This application collects the foundational data about the user i.e. Name, Father Name, E-mail Address, Phone Number,Passport Number,CNIC,Date of Birth, Flight Number, Travelling form country, Departure and arrival date and address. The data will be hosted in National Data Center, and will be available to the Government of Pakistan Concern Departments, who are responsible in managing of the passengers/ visitors aganist the standard quarantine SOPs approved by the Governing Body.

Camera & Storage Permission

Pass Track Application only asks permission to use the camera, photos and storage from your gadget in case of uploading or updating a citizen’s passport picture, Covid-19 test report and covid vaccination certificate. Passtrack app is handling the following user's information Camera from CAMERA, Files from READ_EXTERNAL_STORAGE WRITE_EXTERNAL_STORAGE. This may include, for example, photographs/pictures (only for the upload of essential documents ).

The data collected by our application i.e. “Pass Track” is an asset to the Government of Pakistan and hereby stored in National Data Centre. The secrecy of user data is kept in compliance with international standards. This application does not have any external link to any websites. Application has no control over and assumes zero responsibility for the content, privacy policies or practices of any third-party sites or services. The personal data of the user will not be used or shared with any third party except as mentioned in this Privacy Policy.

Pass Track requires access permission to the camera, phone, audio, video and file data. The Government of Pakistan will solemnly use your data for the boarding process. Pass track app will use user passport and covid-19 test files in jpg, .png, .jpeg, .pdf formats.

User passport, Covid-19 test images and covid vaccination certificate taken from either phone, camera or gallery will be used to create a quarantine file based on the information you've provided.

What is the legal basis for the collection?

The Government of Pakistan under the provisions and laws of the country can hold the information provided by the citizen. The information provided by the user is particularly used for providing services offered within this app in compliance with the data and information security.

For which specific purpose the data is collected?

Learning more about users, the app performs functions to facilitate the users in registering and availing multiple services provided within the application. The data of citizens is collected to maintain the record. The Pass Track application house owners are licensed to view the information and share it with the relevant authorities if required.

Which third parties will have access to your information?

This application has neither outside hyperlinks to any website nor outside websites that can be operated or related by us. This application has zero management over and assumes no duty for the content, privacy policies, or practices of any third-party websites or services. The non-public information of the users is not going to be used or shared with any third-celebration group besides as described on this Privacy Policy.

What rights do users have?

The Personal Information collected is used for providing and improving the service. The users have all the right to view their data or information from this application. The users must also refrain from doing what is prohibited and are advised to contact customer support for any concerns.

Pass Track” application owners retain the right to delete or terminate any user. The citizens have the right to avail of one or all the features/services pledged by the application. The users are also restricted from any unwanted, undesirable behavior and activity on the mobile application no matter how small-scale it is.

The effective date of the privacy policy

The privacy policy is enforced with effect from 23rd August 2021.