Safar Saheli App

This page is used to notify the visitors about the privacy policy of the “Safar Saheli App” regarding the use and disclosure of Personal Information. If you are choosing to use our app, then you must have to agree to the use of information concerning this policy.

Who is the owner of this application?

National Information Technology Board (NITB) is the official serviceability or functionality and technology owner of this application. This glaring application is officially developed, designed and managed by the National Information Technology Board (NITB), commissioned by the Ministry of Information technology & Telecom (MoITT).

What data is collected by the app?

This application is developed with a vision to support women passengers to obtain emergency services during panic kind of situation while traveling through Pakistan Railways.

The data will be used for verification with PR system, enablement of panic alert service and information to the concerned response team for providing emergency services.

The Application collects CNIC / Document ID and current location of citizen. we need current location to identify the location of user and respective officer on duty will reach out the user and will help. CNIC is used to authenticate the user and verification form NADRA to assure the authenticity of citizen.

What is the legal basis for the collection?

The Government of Pakistan under the provisions and laws of the country can hold the information provided by the citizen. The information provided by the user is particularly used for providing services offered within this app in compliance with the data and information security.

For which specific purpose the data is collected?

Learning more about users, the app performs functions to facilitate the users in registering and availing services while traveling via Pakistan Railway . The data of citizens is collected to facilitate the user while travelling . The Safar Saheli application house owners are licensed to view the information and share it with the relevant authorities if required.

Which third parties will have access to your information?

This application has neither outside hyperlinks to any website nor outside websites that can be operated or related by us. This application has zero management over and assumes no duty for the content, privacy policies, or practices of any third-party websites or services. The non-public information of the users is not going to be used or shared with any third-celebration group besides as described on this Privacy Policy.

What rights do users have?

The Personal Information collected is used for providing and improving the service. The users have all the right to view their data or information from this application. The users must also refrain from doing what is prohibited and are advised to contact customer support for any concerns.

“Safar Saheli App” application owners retain the right to delete or terminate any user. The citizens have the right to avail of one or all the features/services pledged by the application. The users are also restricted from any unwanted, undesirable behavior and activity on the mobile application no matter how small-scale it is.

The effective date of the privacy policy

The privacy policy is enforced with effect from 13th July 2022.